Dear Ms. Ngoc Ha,
Thank you very, very much for the perfect organisation of our tours to Sapa and to Halong Bay. We were really impressed by the high level of organization and how well everything worked. We were perfectly taken care of, e.g. during the booking process of our hotel room in Mango Hotel. The additional hours of sleep after the train ride helped us a lot to really enjoy our tour of the Halong Bay. Mr Juergen Sprengel (28 Nov 2014)
The professional and skilled guides at Sapa and Halong Bay showed us very nice locations, while guaranteeing enough time for us to take hundreds of photos. The train ride was highly enjoyable, and we slept quite well in the train – much better than in a German train! ;-)
The luxurious interior of our cabin on the cruise ship “Starlight”, as well as the professional crew, delighted us a lot.
We do not want to forget a feedback on the drivers of our tour. All drivers were very professional and skilled, driving very safely at a steady pace. We saw many other tour operator vehicles, speeding and taking unnecessary risks while overtaking in a dangerous manner, especially on the mountainous road to Sapa. Our driver was very safety conscious. Perfect! Same applies for the driver from Hanoi to Halong Bay.
Of course, we would also like to thank you very, very much for the nice presents and for your hospitality at your Hanoi office. Would be great if you could send us the souvenir photo taken in your office by email.
It was a really perfect tour, and we are looking forward to coming back to Vietnam to see and experience more of this beautiful country. I will definitely come back to you as soon as we plan our next journey to Vietnam.
Best regards from Dortmund/Germany,